Responsibilities
- Monitor and Manage the Uptime of all networks (LAN and WAN) both On-Premise and Cloud to meet the standard service levels
- Take ownership and diligently work on Incidents, Problems, Requests, and Escalations related to Network Environments and connectivity; ensure high availability and scalability of the network for all sites
- Administration and Security of all Network equipment; adhere to the defined standard operating procedures of network policies, security, and performance metric; recommends enhancements to maintain network standards and performance levels.
- Collaborate with other departments or groups, resources, and partners for smooth project implementation of PCCs and new sites
- Participate in the planning activities, schedule of deliverables, and resources in support of business technology projects and ensure that the networks Administration team are ready or well-informed before cutover to Production or Go Live
- Participate in the evaluation of new tools and networks; provides recommendations on best IT practices and security standards related to networks Architecture and Administration
- Monitor the performance of outsourced Telecom service providers related to networks; help in ensuring timely resolution of tickets, accurate delivery of fixes, and update documentations
Requirements:
- Monitor and Manage the Uptime of all networks (LAN and WAN) both On-Premise and Cloud to meet the standard service levels
- Take ownership and diligently work on Incidents, Problems, Requests, and Escalations related to Network Environments and connectivity; ensure high availability and scalability of the network for all sites
- Administration and Security of all Network equipment; adhere to the defined standard operating procedures of network policies, security, and performance metric; recommends enhancements to maintain network standards and performance levels.
- Collaborate with other departments or groups, resources, and partners for smooth project implementation of PCCs and new sites
- Participate in the planning activities, schedule of deliverables, and resources in support of business technology projects and ensure that the networks Administration team are ready or well-informed before cutover to Production or Go Live
- Participate in the evaluation of new tools and networks; provides recommendations on best IT practices and security standards related to networks Architecture and Administration
- Monitor the performance of outsourced Telecom service providers related to networks; help in ensuring timely resolution of tickets, accurate delivery of fixes, and update documentations
Skills:
- network engineer LAN WAN